Returns & Cancellations

Returns Policy

We want our customers to be confident they can trust us, which is why we offer a hassle free 30-day refund guarantee. To return your order, please forward your order confirmation email to info@minifragrances.co.uk with the subject line "refund" with your order number and our customer support team will assist you.

Cancellations

All orders are processed immediately, so there will be no cancellations afforded on any purchases. It is the customer's responsibility to ensure they are ordering the correct items, and we are not liable for any accidents or mistakes made by the customer in this regard. 

Return Guidelines:

• Items must be unused and in original packaging.
• Items must be sent back within 30 days of the delivery date.
• We reserve the right to refuse excessive exchanges and returns.
• Return drop-offs are not accepted at our warehouse or corporate office.
• All postage fees for returns are to be paid for by the customer.
• It is the responsibility of the customer to ensure the item is returned intact. 

Refunding your purchase

Once we receive and inspect your returned order, we’ll send you an email to let you know whether your refund has been approved or not.

If approved, your refund will be processed and credit will be applied to your original method of payment. Please note, this usually takes a few days to go through.

Any issues?

If you haven’t received your refund within seven days of receiving our confirmation email, please get in touch with our customer service team. We’ll be happy to look into it for you. You may want to contact your bank or credit card company, too, as processing times can differ from bank to bank.